Overview
Our refund policy applies to any event purchased through the website.
For an activity course a full refund ( less any handling charges applied by the card payment provider ) will be given if you notify us 7 days prior to the course commencing.
If we need to cancel a course for operational reasons we will give you as much notice as possible and endeavour to offer alternate dates. if this is not possible than a full refund will be given.
On some courses we need a minimum number of participants to make the course viable. if we don’t reach the minimum number then the course may be cancelled or rescheduled.
Refunds
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Need help?
Contact us at cmrp.info@renfrewshire.gov.uk for questions related to refunds and returns.